A buyer’s checklist
How to choose dental clinic software in the Philippines
Write down the few things your clinic can’t run without, then test exactly those, with your own patients, during a free trial. The dental chart, how reminders reach patients, HMO billing and how the price grows with you separate one system from another far more than a long feature list does.
We make MyDMD, so this isn’t a neutral review. It doesn’t rank anyone, and under each question it says what MyDMD does and doesn’t do.
Updated
The checklist
- 1. Is it made for dentists?
- 2. How will reminders reach your patients?
- 3. Do you bill HMOs or PhilHealth?
- 4. Should patients be able to pay online?
- 5. Will it help you follow the Data Privacy Act?
- 6. Do its prescriptions follow RA 6675?
- 7. Will it handle more than one branch?
- 8. How does the price grow with your clinic?
- 9. Can you try it properly first?
1. Is it made for dentists?
Software built for clinics in general often keeps dental notes as text or pictures. A real dental chart numbers the teeth the way you do, holds adult and baby teeth, marks each surface, and keeps work already done apart from work you’re planning.
Test it: Chart a child with mixed teeth, then an adult with old fillings and a treatment plan. See whether the chart still reads clearly afterwards.
MyDMD: FDI numbering, adult and baby teeth together, five surfaces, and existing work kept apart from planned treatment.
2. How will reminders reach your patients?
Missed appointments cost chair time. Reminders can go by text message or by email — think about which your patients actually read, and how many messages the price includes.
Test it: Book yourself as a patient. Check what arrives, when, and under whose name.
MyDMD: Email confirmations and reminders. The patient can confirm, or ask for a change, from the email.
3. Do you bill HMOs or PhilHealth?
If many of your patients come through an HMO, tracking LOAs and claims inside the system saves a separate spreadsheet. If your clinic is mostly paid in cash, you won’t need it.
Test it: Run one HMO visit from the LOA to the claim, start to finish.
MyDMD: No HMO, LOA or PhilHealth billing. It records what the patient pays.
4. Should patients be able to pay online?
Payment links and booking deposits can cut no-shows. If you want them, check the fee on each payment and how soon the money reaches you.
Test it: Make a small payment as a patient would, then find it on the clinic’s side.
MyDMD: Doesn’t collect payments. It records what each patient paid, however they paid, and keeps every balance up to date.
5. Will it help you follow the Data Privacy Act?
Dental records are sensitive personal information under RA 10173. The software should make the right thing the easy thing.
Test it: Try to save a patient without their consent. Limit what the front desk can open. Change a record, then look for who changed it and when. Ask how you’d get your data if you ever left.
MyDMD: A record can’t be saved without the patient’s consent, each person’s role decides what they can open, and every change is recorded. You can ask us for an export of your clinic’s data. More on data privacy →
6. Do its prescriptions follow RA 6675?
RA 6675, the Generics Act, puts the generic name first. Your PRC and PTR numbers belong on the prescription too, and your S2 number when the drug is a dangerous drug.
Test it: Write and print one prescription for a common antibiotic.
MyDMD: Generic name first, with PRC, PTR and S2 on the page.
7. Will it handle more than one branch?
Each branch needs its own schedule and hours. Check whether a patient can be seen at both, whether staff can be kept to one branch, and whether reports show one branch or all of them together.
Test it: Set up two branches, book the same patient at both, and pull each branch’s day.
MyDMD: Each branch has its own hours and team, a patient seen at two branches keeps one record, and reports show one branch at a time. Each extra branch is ₱500 a month. More on clinics with branches →
8. How does the price grow with your clinic?
Look at what the price counts — dentists, staff, patients, storage, branches — and how you pay: monthly, quarterly or yearly, and how much upfront. Then check what the cheapest plan leaves out.
Test it: Price your clinic as it is today, then as you expect it in two years.
MyDMD: Starter, Basic, Pro, from ₱600 a month billed quarterly or ₱500 a month billed annually. Plans count dentists, patient records and storage; team members are unlimited. Inventory is on Basic and Pro, and 3D scans on Pro. See pricing →
9. Can you try it properly first?
A demo shows the software at its best. A trial with your own week of patients shows how it fits.
Test it: Check how long the trial is, whether it needs a card, whether it has every feature, and what happens to what you entered when it ends.
MyDMD: 14 days, no card, with every feature at Starter’s size limits. Nothing you enter is deleted when you choose a plan.
If your clinic is…
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