Billing and plans

Settings → Subscription → Billing & plan. Owners only.

When the trial ends

Nothing is charged automatically. You never entered a card, so there is nothing to charge.

You’re emailed a few days before it ends. If you do nothing:

1. Three days of read-only. You can still open everything — patients, notes, the chart, the money. You just can’t change anything. Nobody is locked out of their own records on day one.
2. Then the clinic locks, and the only thing you can reach is the billing page to pick a plan.

Your data is never deleted at any point. Choosing a plan lifts the lock and everything is where you left it.

That read-only step exists on purpose. A clinic that misses a renewal email still needs to look up a patient’s allergies this afternoon.

Choosing a plan

Three plans, differing mostly in size: how many dentists, how many patient records, how much storage. Every clinical part of the app — patients, the chart, notes, forms, prescriptions, appointments, booking and money — is on all three.

The one feature that isn’t on Starter is Inventory, the stock list and count sheet, which comes with Basic and Pro. Your 14-day trial includes it whichever plan you choose afterwards; if you set a stock list up during the trial and then pick Starter, it stays on screen exactly as you left it — nothing is deleted — but you can’t update the counts until you move up.

Billing is quarterly or annual. There is no month-to-month plan. Annual costs ten months instead of twelve, so two months are free — the per-month figures on our pricing page are shown on that basis.

Full prices are on the pricing page.

Add-ons

Three, and they attach to any plan, following your billing cycle — so on an annual plan they get the same two-months-free discount:

• Extra branch — ₱500/month
• Extra dentist — ₱150/month
• Extra storage — ₱100/month per 5 GB

Team members are unlimited on every plan, so there’s nothing to buy there. Pro’s patient records are unlimited; Starter and Basic have record caps, and outgrowing one means moving up a plan rather than buying a dial.

Changing plan

Upgrades apply right away, and you only pay the difference for the time left. Downgrades and billing-cycle changes take effect at your next renewal, rather than cutting your clinic short mid-period.

If you’re moving from the old version

Your price and your clinic’s size are held for a year from the day you move, and the time you’ve already paid for carries over. See what happens to your plan — that page is written for exactly this.

Invoices

Under Settings → Subscription → Billing & plan, with the plan line and any add-ons itemised separately.